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General » General discussion » Contacting 4ms?
Contacting 4ms? [message #1378] Tue, 28 February 2006 10:52 Go to next message
indytone  is currently offline indytone
Messages: 6
Registered: February 2006
Location: Indianapolis, IN
Junior Member
Hey there!

I've emailed 4ms via the site a couple times over the past few weeks, but haven't been able to get a response. Any ideas on a better way to contact them? I'd like to buy two Stereo Trem Pan kits with the following mods: gain control, rate doubler, ramp up, expression jack.
Re: Contacting 4ms? [message #1385] Sat, 11 March 2006 01:56 Go to previous messageGo to next message
Unbeliever  is currently offline Unbeliever
Messages: 7
Registered: March 2006
Junior Member
Dann and the gang get a little busy at times (no replies to my emails last week either), but they'll get back to you sooner or later.
Re: Contacting 4ms? [message #1391] Sat, 11 March 2006 23:50 Go to previous messageGo to next message
dann  is currently offline dann
Messages: 829
Registered: December 2002
Location: Austin TX
Senior Member
sorry sorry sorry
we've been getting a new space in order, in and out of city hall, and spending whole days waiting for various city inspectors to show up (or not show up), and doing mindless paperwork and dances to appease the powers that we have to. stlouis is one of the most beaurocratically infested city governments, since the economy took a dive in the post-industrial age, city hall had to create new jobs by swelling up with redundant unnecessary departments. ugh.
but the good news is that we're close to actually being able to officially operate out of our new space, which is twice the size of the old one, and in a cool old industrial complex, one of the former large pre-prohibition breweries (100ft brick silos, mazes of sub-basement catecombs, a perfect mad scientists lab Shocked )

anyways the point is that
*PLEASE re-send your email if you're on this forum** and I'll get to those priority.
Re: Contacting 4ms? [message #1393] Sun, 12 March 2006 00:34 Go to previous messageGo to next message
indytone  is currently offline indytone
Messages: 6
Registered: February 2006
Location: Indianapolis, IN
Junior Member
right on. i'll send it now. thanks!
Re: Contacting 4ms? [message #1394] Tue, 14 March 2006 06:05 Go to previous messageGo to next message
Unbeliever  is currently offline Unbeliever
Messages: 7
Registered: March 2006
Junior Member
Sounds awesome Dann - I really must visit one day .... Wink
Re: Contacting 4ms? [message #1459] Wed, 12 July 2006 10:09 Go to previous messageGo to next message
2funky  is currently offline 2funky
Messages: 1
Registered: July 2006
Location: Spokane, WA
Junior Member
I've been trying to contact 4ms as well the past few weeks without much luck. I've heard that Dann was on vacation, but I see that he posted on here over the weekend. Does anybody know what his status is? I don't want to be a pest and keep sending e-mails, but should I resend my previous e-mails?

Thanks!
Re: Contacting 4ms? [message #1470] Mon, 31 July 2006 00:44 Go to previous messageGo to next message
dann  is currently offline dann
Messages: 829
Registered: December 2002
Location: Austin TX
Senior Member
Hooray! we're fully moved into our new space, and we love it!
Re: Contacting 4ms? [message #1471] Mon, 31 July 2006 00:59 Go to previous messageGo to next message
dann  is currently offline dann
Messages: 829
Registered: December 2002
Location: Austin TX
Senior Member
In general, if I see multiple emails from the same person I'm likely to respond quicker. It's not annoying as long as the email isn't annoying (don't ask for obvious information you can find on the forum/wiki/website! duh!) or the question isn't terribly complex (e.g. "how much would a wobulator fx5.4 PCMCIA card that I'm not sure if it works and a handful of broken mahagony drum sticks be worth in trade for a totally custom pedal which I havent figured out really what I want it to do yet...?" or the best one is "Can you tell me the prices and a detailed description for every mod for every pedal youve ever made?" Shocked )...sorry, that's enough ranting for now:

As a business we operate in that nether-world between not having enough email volume to justify hiring and training an "administrative assistant", and having too much to handle on our own. So when things get busy in the shop, I figure we can't take on much new work, so I only reply to emails that are for orders in progress, or that seem like simple straightforward answers. Barter offers and custom price quotes don't get priority. New stuff has to wait till we have time for it. But if I see that someone is serious about something to try communicating more than once, I'm more likely to take them up on it. So if you read this forum, then now you know: re-send your email, simplify your question, or just wait till we're not so busy.
Re: Contacting 4ms? [message #1605] Thu, 17 May 2007 12:58 Go to previous messageGo to next message
help  is currently offline help
Messages: 6
Registered: April 2007
Junior Member
or just go the Tom Pollock route and take your money and never do anything.
Re: Contacting 4ms? [message #1899] Fri, 23 May 2008 07:49 Go to previous messageGo to next message
slikviq  is currently offline slikviq
Messages: 36
Registered: May 2008
Member
yeah they never emailed me till i placed the actually order, tried a few times emailed asking questions but never got answered, but they replied to the comments i put down with the order, and i got everything eventually...turns out they were at that circuit bending festival, must have been swamped when they got back~
Re: Contacting 4ms? [message #1905] Fri, 23 May 2008 17:43 Go to previous message
dann  is currently offline dann
Messages: 829
Registered: December 2002
Location: Austin TX
Senior Member
Embarassed
sorry, I really do try to answer every email! I'm sure spam filters swallow up one here and there, but I check and reply every day (except not every weekend), so I apologize if I missed anybody!
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